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  • We are looking for a(n)

    Student Help Consumer Service *
    – part-time, temporary –

    City: Frankfurt am Main, Germany

    Tasks

    • Supporting the Consumer Service Team for all Consumer Service processes

    • Preparing presentations and tables

    • Preparing meetings as well as monitoring and analysing of Key Performance Indicators (KPI) of the Service Provider

    • Supporting the evaluation of efficiency of business procedures according to organizational objectives

    • Identifying opportunities to streamline business processes and systems

    Requirements

    • Bachelor or Master student in the field of finance, communications, statistics, economics, law or business law.

    • Strong communication and analytical skills

    • Customer Service experience (especially in the area of Callcenter) would be a plus

    • Team-worker with excellent communication and interpersonal skills as well as customer orientation

    • Very good English spoken and written; another European language would be a plus

    • Very good MS Office skills (especially Excel)

    Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation.

    Level up!

    Thanks to our products Nintendo Switch and Nintendo 3DS, we are one of the leading manufacturers of video games and consoles in the field of Interactive Entertainment. Our intention is to reach everyone with our products – regardless of age, gender or experience with games. A strong and motivated team, superior quality, new concepts, the creative development and implementation of game ideas, combined with a sophisticated sales strategy, enable us to constantly surprise you with new and innovative products.


    * With this job advertisement, we would like to encourage people of all genders to apply. Therefore, we refrain from explicitly mentioning any gender. Our company is opposed to gender-based discrimination, as well as discrimination based on other legally protected characteristics.